Best Friends™ is comprehensive program based on the understanding that relationships are supremely important to providing care to those with memory loss. It focuses on the essential elements of friendship:
Respect
Empathy
Support
Trust
And Humor
Aren’t these the qualities each of us would want from someone who was caring for us? That is why The Converse Home uses this philosophy throughout the Home and not just in our memory care community, Gardenview.
Staff from all departments including nursing, housekeeping, dining, maintenance, community life and administration receives training in Best Friends™. We use these principles in our daily interactions with residents and with one another. We are reminded that the focus should be on the person, not the task. Best Friends is one reason, among many, The Converse Home is special place to live and to work.
–Joyce Touchette
